Terms of Service - Version 1.0

Version: v1.0
Effective Date: June 22, 2025

Terms of Service

Effective Date: October 16, 2025

Version: 1.0

1. Acceptance of Terms

By accessing and using our SaaS platform, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

We provide a cloud-based software-as-a-service platform that enables users to:

  • Manage and organize business operations
  • Collaborate with team members
  • Store and process data securely
  • Access integrated tools and features

3. Account Registration

3.1 Eligibility

You must be at least 18 years old to create an account. By registering, you represent that all information provided is accurate and complete.

3.2 Account Security

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized access
  • You are liable for all activities conducted under your account
  • We reserve the right to suspend or terminate accounts that violate these terms

4. Subscription and Billing

4.1 Payment Terms

  • Subscriptions are billed in advance on a recurring basis (monthly or annually)
  • Payment must be made via authorized payment methods
  • All fees are exclusive of applicable taxes
  • You authorize us to charge your payment method automatically

4.2 Refund Policy

Refunds are provided in accordance with our refund policy. Generally:

  • Monthly subscriptions: No refunds for partial months
  • Annual subscriptions: Pro-rated refunds within 30 days of initial purchase
  • Cancellations take effect at the end of the current billing period

4.3 Price Changes

We reserve the right to modify our pricing with at least 30 days' notice. Continued use after price changes constitutes acceptance of the new rates.

5. Acceptable Use Policy

You agree NOT to:

  • Violate any laws, regulations, or third-party rights
  • Upload or transmit viruses, malware, or harmful code
  • Engage in unauthorized access or hacking attempts
  • Spam, phish, or send unsolicited communications
  • Infringe on intellectual property rights
  • Harass, abuse, or harm other users
  • Use the service for illegal or fraudulent purposes
  • Resell or redistribute the service without authorization

6. Intellectual Property

6.1 Our Rights

All intellectual property rights in the service, including software, designs, logos, and content, are owned by us or our licensors. You may not copy, modify, or reverse engineer our platform.

6.2 Your Content

You retain ownership of content you upload to our service. By uploading content, you grant us a license to:

  • Store, process, and display your content
  • Perform backups and ensure service availability
  • Comply with legal obligations

You represent that you have all necessary rights to the content you upload.

7. Data and Privacy

We collect and process your data in accordance with our Privacy Policy. By using our service, you consent to such processing and warrant that all data provided is accurate.

8. Service Availability and Support

8.1 Uptime

We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible.

8.2 Support

Support is provided via email and our help center. Response times vary based on your subscription tier and issue severity.

9. Termination

9.1 By You

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period.

9.2 By Us

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Fail to pay applicable fees
  • Engage in fraudulent or illegal activities
  • Pose a security risk to our platform or other users

9.3 Effect of Termination

Upon termination:

  • Your access to the service will cease immediately
  • Your data will be retained for 30 days, after which it may be permanently deleted
  • You remain liable for any outstanding fees

10. Disclaimers and Limitation of Liability

10.1 Disclaimers

The service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability or fitness for a particular purpose
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free operation

10.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount you paid us in the 12 months preceding the claim

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the service
  • Your violation of these terms
  • Your infringement of third-party rights
  • Your content or data uploaded to the service

12. Modifications to Terms

We may modify these Terms of Service at any time. Material changes will be communicated via:

  • Email notification to your registered address
  • Prominent notice within the service
  • Updated "Effective Date" in this document

Continued use after modifications constitutes acceptance of the updated terms.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes shall be resolved through:

  1. Good faith negotiations between the parties
  2. Binding arbitration if negotiations fail
  3. Legal action in the courts of [Your Jurisdiction] as a last resort

14. General Provisions

14.1 Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full effect.

14.2 Assignment

You may not assign or transfer these terms without our written consent. We may assign our rights and obligations without restriction.

14.3 Force Majeure

We are not liable for failure to perform due to events beyond our reasonable control, including natural disasters, wars, or pandemics.

14.4 Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and us regarding the service.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

  • Email: legal@example.com
  • Address: 123 Legal Avenue, Terms City, TC 12345
  • Phone: +1 (555) 987-6543

Last Updated: October 16, 2025

By using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.